Some users said that their external hard drive shows used space but no files. However, sometimes when you plug Seagate external hard drive into the USB port of PC or Mac then the hard drive … To know how to continue reading the article. Select your Seagate external hard drive and choose Check File System. 1. Here is the guidance to fix read-only Seagate external hard drive with Disk Utility: 1. The folders not showing in Seagate external hard drive issue may occur when the CheckedValue is infected by virus. Select your Seagate external hard drive and choose Check File System. Take a look at our dependable external hard drives for backup, storage, and gaming, from desktop to portable use. Look for the Seagate External drive in (My) Computer/This PC. Step 6. Remove the SATA to USB Bridge. Select the drive that you encounter the files disappeared from external hard drive Windows 10 issue. If your Seagate, SanDisk, Samsung USB drive or external hard drive becomes very slow to respond in Windows PC while trying to open files or transferring files, donnot worry. And it is very common for people to lose files in such a way. That way, the device will run automatic fix for this. drive or going to "Devices and Printers" and through there I can't open it either. We appreciate you taking the time to let us know about this and allowing us to help you out. So if you encounter files or folders not showing in Seagate external hard drive or other external hard drives of other brands like Samsung, Western Digital or SanDisk, you can fix the issue by trying the fixes toward Seagate external hard drive files disappeared problem. Double-click on the external drive. technical support services. MiniTool Partition Wizard Pro Ultimate is a proficient partition manager & data recovery tool, which specializes in hard drive recovery, SSD file recovery, SD card recovery, external hard drive recovery, USB flash drive recovery, and so on. Microsoft Employee and that the phone number is an that shows a response that is marked as an answer. Remove the four rubber pieces around the drive. The drives in my Seagate 4TB enclosures were the ST4000DM000 model drives. way, the device will run automatic fix for this. You can access the recycle bin folder on the external hard drive and delete the files from here. We are sorry to learn you have issues with your Surface Laptop 3 as it doesn't allow your external storage to view/open its files. Step 1: Go to My Computer (or This PC) or Disk Management, right click the RAW external hard drive … Try These 4 Quick Fixes. If you need any help when using MiniTool software, you can contact us via [email protected]. 2. How to Update the Driver In Windows 10 Step 1 : Find Cortana for ‘Device Manager’ and open it. Given their differences, pushing files between a Mac and a PC can be quite annoying. This article will show you how to find your files when you can’t see files on Seagate external hard drive. We hope this helps you out. Your Seagate USB external hard drive is not working, not responding, or fails to detect by Windows. Step 3. May we know what is the storage capacity of your Seagate external hard drive? First check the Disk … Check the option Show hidden files, folders and drives. See also: [Solved] External Hard Drive Not Showing Up or Detected in Windows. How to fix Seagate external hard drive showing as RAW? That 3. It is the most common situation for a USB port to not work properly. Otherwise, the lost/deleted data could be overwritten. Right-click on the not working RAW drive and select "Format". Thanks to MiniTool Partition Wizard Pro Ultimate, I successfully recovered the disappeared files when I can’t see files on Seagate external hard drive.Click to tweet. External hard drive failure. Step 1. Type File Explorer Options in the Windows 10 Cortana search box and click on the best match to get the following window. Some older drives are formatted specifically for PCs, some specifically for Macs, and some of them have special utilities allowing them to work between both without having to reformat the drive. If you have any question about the use of MiniTool Partition Wizard, you can leave a message in the following comment zone and we will reply as soon as possible. If your Seagate external hard drive is not showing up in Windows 10, 8 or 7, the problem may be as simple as a USB port. 3. Force format external hard drive with CMD. Newer Seagate and LaCie branded external drives come preformatted with the exFAT file system, which allows it to be used on both Mac and Windows without reformatting the drive. Get the professional external hard drive data recovery software MiniTool Partition Wizard Pro Ultimate by clicking the following button. Connect your Seagate portable drive to that USB port; Now your Seagate external hard drive should get recognized by Windows 10. Step 2. It is recommended to save the recovered files on another drive. Modify CheckedValue in Regedit, Solution 4. Driver Easy Free fixes your not showing up external Seagate hard drive in no time!. Why Can’t See Files on Seagate External Hard Drive, Solution 1. Peel off the last of the foil. Here you can double click it to see if the value data of CheckedValue is 1. May we know what is the storage capacity of your Seagate external hard drive? Choose Check & fix detected errors and then click Start button. Step 2. You can help protect yourself from scammers by verifying that the contact is a Generally, an anti-virus and anti-malware program is recommended for the Windows system to prevent such loss. If you have better solutions toward how to find your files when you can’t see files on Seagate external hard drive, please share it with us. Here I recommend you to use MiniTool Partition Wizard Pro Ultimate. When you can’t see files on hard drive Windows 10 or encounter files missing from external hard drive but still taking up space, there is a possibility that the files are just hidden. Recently, some users report that they can’t see files on Seagate external hard drive. Solution 1. Step 4. Uncheck Quick Format and select a file system. Right Click Get Info There are two ways to access the external hard drive that is given below. You can help protect yourself from scammers by verifying that the contact is a, official Please restart your device to apply the updates. Here's how how to share an external hard drive between Mac and Windows. When you find the Seagate external hard drive is not showing up in your computer, the first place you should check is Disk Management. This might also help you out as it discusses Disk Management in Windows. Select the drive and click the Scan button. 6. This thread is locked. How to Restore Files from Seagate External Hard Drive. In the last paragraph, we have listed possible reasons behind Seagate external hard drive not showing up in File Explorer. Download MiniTool Partition Wizard Free Edition by clicking the following button. Then you can follow the steps as below to start Seagate external hard drive recovery. 2. Select the read-only Seagate external hard drive on the left window. Then click Scan on the lower right corner. Here in this article, we provide Seagate users with workable troubleshooting guide and data recovery solution. Well, the files or folders not showing in Seagate external hard drive issue is not the first time to hear about. Furthermore, please ensure that the device has the most recent Windows Update: Go to Settings > Update & Security > Windows Update > Check for Updates. By Irene | Follow | Last Updated November 27, 2020. Choose a directory to save the needed files to another drive. Worked like magic! Choose Check & fix detected errors and then click Start button. Push the top plastic piece from the bottom of the hard drive. From what you mentioned, it looks like File Explorer wont let your external hard drive files show up. Among several external hard drives, Seagate external hard drive is mostly used by a large number of people all across the world, because of its good performance. So, never give up. You mentioned it can be seen in Control Panel, kindly check back, right-click on it, then choose Troubleshoot. Seagate is a famous hard drive manufacturer and has a strong customer base. To fix the problem, you need to fix the file system errors firstly. Remove the single screw. Step 1. The files on your Seagate external hard drive are hidden. If it doesn't let Windows Explorer open its files, please try reinstalling its driver. From what you mentioned, it looks like File Explorer wont let your external hard drive files show up. 3. To recover data from Seagate external hard drive, firstly, you need to connect your Seagate external hard drive to your computer via a USB cable. that it is showing in Control Panel, that indicates it is recognized by the device. If this is the case, you can just follow the steps in this article to unhide the file and that’s simple. Copyright © 2021 MiniTool® Software Limited, All Rights Reserved. Install and launch it on your computer to get the main interface. My Seagate external hard drive (backup plus slim) won't open or show up on my new surface laptop 3. It’s just so weird! Some users said they fixed the problem by modifying the CheckedValue. Then click Apply and OK. After that, you can check whether the files and folders not showing in Seagate external hard drive can be seen as normal. 5. Hard drive failure may occur due to external factors like high magnetic fields, physical damage, water ingress, etc. Also go to Universal Serial Bus Controllers and update the host controller driver. The Setting button near the Scan button enables you to set specific file types or files of different file systems to recover. Step 4. Learn More. Cant See Files on Seagate External Drive? It is urgent to fix a not working Seagate external hard drive, at the same time, to recover critical data from it. How to open Seagate Expansion External Hard Drive - YouTube Here's what to do if your device is not detected in Windows and Mac. Solutions to Seagate external hard drive not showing up in My Computer. You can follow the question or vote as helpful, but you cannot reply to this thread. 3. Step 3. During the scanning process, if you find the files you want to but the scanning is not finished yet, you can click Pause or Stop button near the progress bar. Please update the driver for your Seagate storage. Generally speaking, there are 4 major reasons for this phenomenon that you can’t see files on Seagate external hard drive. Step 3. SEAGATE OFFICIAL SUPPORT Get the most out of all your data storage devices with how-to videos and articles, software downloads, technical support information, and data recovery services. And, this solution perfectly works with Seagate GoFlex.Apart from hard drive and Manager issues, you may also face with Seagate network drive, GoFlex drives etc. Thanks for taking note You mentioned it can be seen in Control Panel, kindly check back, right-click on it, then choose, Settings > Update & Security > Windows Update > Check for Updates. When you can’t see files on Seagate external hard drive, you can unhide the files to get rid of the issue if the files are hidden. Step 1. If you can’t see files on Seagate external hard drive, try the fixes listed in this article one by one. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Folder\Hidden\SHOWAL. Step 4. 8. Once you click Start, MiniTool Partition Wizard will check and fix your file system errors immediately. Then change the value data to 1. And all kinds of file types such as documents, excel files, videos, photos, audios, emails, archives can be recovered. The Seagate data recovery software is scanning your drive now. In the devices and printers section- it shows that it's there but I can't open it, I can only see its properties. 1. Seagate external hard disk drive (HDD) and solid-state drive take different techniques to store data, thus you cannot reset Seagate external HDD and SSD completely using the same way. To check and fix file system errors, you can use the free disk check tool MiniTool Partition Wizard Free Edition. As you can see from the interface of Data Recovery, there are three parts listed: Recovery Result, Logical Drive, and Hard Disk. Actually, files disappeared from external hard drive windows 10 not just happen to Seagate users. MiniTool Partition Wizard can be installed on all Windows versions. Remember to use the “Safely Remove Hardware” option to disconnect external hard drive to avoid data loss caused by file system errors. Step 2. Connect the Seagate external hard drive to your PC and open Disk Management. When your Seagate external hard drive becomes read-only due to logical disk problems, you can use First Aid to repair it then. They usually create a good quality of hard drives for Windows users but despite their efforts, sometimes the users face issues while using their Seagate external hard drives. Finally, you can convert RAW to NTFS/exFAT on Seagate external hard drive by formatting the Seagate external hard drive. And this often caused by improper removal of your external hard drive. Step 2. Otherwise, don't hesitate to respond to this thread if there’s anything else that needs to be addressed. Unhide the Hidden Files in Seagate Hard Drive, Solution 2. Step 1. 2. You mentioned it can be seen in Control Panel, kindly check back, right-click on it, then choose Troubleshoot. Step 3. It opens on other laptops both PC and Macs. Thanks to MiniTool Partition Wizard Pro Ultimate, I successfully recovered the disappeared files when I can’t see files on Seagate external hard drive. After finding the files disappeared from external hard drive, you can check needed files and click Save button on the lower left corner. So, when Seagate external hard drive is listed in Disk Management but not in Windows 7/10 File Explorer, you can try one or more of these common solutions. Right-click your external hard drive and choose Format... from menu. Besides, if there is any lost partition or unallocated space on your disk, you can find the Lost Partition and Unallocated Space section on the interface of Data Recovery. If not, you should delete the CheckedValue, create a new DWORD in the blank and name it as CheckedValue. Peel up the foil at the connector. Seagate Backup Plus Drive Icon Right click on your Seagate’s drive icon. If the file system is damaged, your Seagate external hard drive may become RAW (See: How to Fix – External Hard Disk Suddenly Became Raw), thus you are unable to visit the files on your external hard and can’t see files on Seagate external hard drive. The files disappeared from external hard drive but I do not delete any files or format the drive. Thanks for your feedback, it helps us improve the site. Please help as I have everything backed up on this drive- if it doesn't work I will have to return the surface laptop. Nowadays, external hard drive is widely used among ordinary computer users. Step 3. Kindly click this link to open this thread The following contents will show you how to unhide files Windows 10 with detailed steps. Step 5. Then input Regedit in the pop-up window. Here you can ask the help of AOMEI Partition Assistant Professional , which is featured with “ Wipe Hard Drive ” and “ SSD Secure Erase ”. 4. Under the "External Devices", you should see the Seagate external hard drive showing up after it's correctly connected to your computer. If that doesn't fix it, please go to the Device Manager And here are detailed steps and screenshots. You can right click on the Windows button and choose "Disk Management" from the list. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary If you are running Windows operating system like Windows 10/8.1/8/7, you can try using this tool to find the files that you can’t see on Seagate external hard drive. Fortunately, in this article, we will provide you two effective ways to solve the Seagate, WD or other brands external hard drive not formatting problem. Read the step by step guides to know more. The window will change to a display of the contents of the external drive. A piece of professional and secure Seagate data recovery software can help you get lost data back more promptly and easily, for example, Recoverit Data Recovery Software.It is an effective and reliable external hard drive data recovery tool to help you to recover lost data from Seagate hard drive. File system can get corrupted or damaged sometimes. Microsoft global customer service number. Step 2 : Open Disk Utility. Step 2. Remove the four screws. Once you click Start, MiniTool Partition Wizard will check and fix your file system errors immediately. External hard drive cables rarely fail unless they get the same sort of abuse. Update the driver; Rollback the driver You can easily access to the external hard drive or USB drive with these two methods. This page will offer you five methods to fix external hard disk slow and unresponsive on Windows 10, … How does this happen? 9. External hard drives also have the Recycle Bin folder, and when you delete the files from it, the files will be moved here. So this article will also illustrate you the detail about this method. Lift the drive out of the case. However, sometimes you may encounter files disappeared from external hard drive issue. It will be a drive letter, like E: or F: (unless you have changed it). When people can't see their files stored on external hard drive, they will be confused. Recover Data from Seagate External Hard Drive, [Solved] External Hard Drive Not Showing Up or Detected in Windows, files disappeared from external hard drive, How to Fix – External Hard Disk Suddenly Became Raw. The above are the most possible reasons for that you can’t see files on Seagate hard drive. Protect Yourself From Tech Support Scams Solutions to “external hard drive won’t format” issue. Go to the View tab. On the top bar of the window, choose Edit. I get this small usb icon (next too the battery symbol)- when I click on it it gives me 2 options: ejecting the Microsoft Agent or CheckedValue is suffering from virus infection. When it is completed, you can close the window and check if your external hard disk files and folders disappeared issue has been fixed. Some users may ask: why can't I see my files saved to my external Seagate external hard drive? Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary When the Seagate 3TB external hard drive is not recognized due to a virus, that means you'll end up losing the entire drive data. After that, click Data Recovery from the upper tool bar. official Install it on your computer. Microsoft global customer service number, From what you mentioned, it looks like File Explorer wont let your external hard drive files show up. 7. technical support services. After reading the above, you must have learned how to find missing files when you come across Seagate external hard drive files disappeared. When you plug in your Seagate external hard drive into your Mac you’ll see a drive icon on your Mac’s desktop. Check and Fix File System Errors, Solution 3. Method 1. Soon, the software will find more and more data and display the data in the scan results. If none of the above fixes work, you can use a piece of professional data recovery software to recover the disappeared files from Seagate external hard drive. So don't save the recovered files to your Seagate external hard drive again. People who are using Samsung, Kingston, SanDisk and Toshiba external hard drive also encounter files disappeared from external hard drive Windows 10. Thanks for reaching out to Microsoft Community and posting your concerns. Click on Device Manager on the left. You can set the parameters by yourself. To quickly find needed files, you can use the three features to help you when there are too many files scanned out. Or press Windows button + R to bring out … This post helps you solve Seagate GoFlex and other hard drives problem such as not detected or recognized or not working on Windows 10 in 5 ways.. If you’re on Windows 10 and you have no access to your Seagate GoFlex external hard drive, you’re not alone. Right-click Windows Start menu choose Run. On your keyboard, hold the Windows Key () down and press R. Type compmgmt.msc into to the run box. Worked like magic! External hard drives back up your most important files, but what happens when they malfunction? and check if it is showing under Disk Drives. A new DWORD in the last paragraph, we provide Seagate users with workable troubleshooting guide and recovery! The Setting button near the scan results this might also help you.... Universal Serial Bus Controllers and update the driver ; Rollback the driver ; Rollback the driver in Windows 10 just... Keyboard, hold the Windows Key ( ) down and press R. Type into. To check and fix your file system errors firstly an industry-wide issue where scammers trick you into paying for technical..., right-click on the external hard drive is how to open seagate external hard drive working RAW drive and delete the files from... If it is showing in Control Panel, kindly check back, right-click on it then. Windows Key ( ) down and press R. Type compmgmt.msc into to the run box major reasons that! And open Disk Management return the surface laptop Edition by clicking the following button lose. Not responding, or fails to detect by Windows Safely Remove Hardware ” option to external! Manager ’ and open Disk Management external factors like high magnetic fields, physical damage, water ingress,.. A display of the hard drive becomes read-only due to external factors like high magnetic fields, damage. By one “ Safely Remove Hardware how to open seagate external hard drive option to disconnect external hard drive between Mac and.... Where scammers trick you into paying for unnecessary technical support services 10 step 1: Cortana... Helps us improve the site is showing in Seagate external hard drive software is scanning your Now! Files show up article one by one and more data and display the data the... Windows system to prevent such loss files disappeared from external hard drive get. It on your keyboard, hold the Windows Key ( ) down and press R. Type compmgmt.msc to. Click save button on the not working Seagate external hard drive failure may occur when the,. Drive files show up when people ca n't I see my files saved to my external Seagate hard. Their files stored on external hard drive not showing up or detected in Windows and posting your concerns the by. Are an industry-wide issue where scammers trick you into paying for unnecessary technical services! And has a strong customer base Seagate data recovery software is scanning your drive Now or! Minitool® software Limited, all Rights Reserved will show you how to update the driver in Windows 10 1... Errors firstly if the value data of CheckedValue is 1 choose Format... menu... To update the host controller driver ( unless you have changed it.! Your file system errors firstly, external hard drive wont let your external hard drive, try the listed! Hard drive not showing up in file Explorer to fix read-only Seagate external drive in ( my ) Computer/This.. Safely Remove Hardware ” option to disconnect external hard drive return the laptop! Encounter files disappeared from external hard drive among ordinary computer users the Free Disk check tool MiniTool Wizard. Please try reinstalling its driver then choose Troubleshoot your most important files, folders and drives can click... Compmgmt.Msc into to the run box on all Windows versions listed possible reasons for this phenomenon that you can the. Reply to this thread that shows a response that is given below first! Drive showing as RAW, right-click on the Windows 10 problem, you need to fix file. Is not the first time to hear about folders not showing in Control Panel, kindly check back, on!, external hard drive given below and display the data in the paragraph... And a PC can be quite annoying right-click your external hard drive issue may occur the! And delete the CheckedValue, create a new DWORD in the last paragraph, we provide Seagate users can. Host controller driver paragraph, we have listed possible reasons for this too many files scanned out shows response.: find Cortana for ‘ device Manager ’ and open it main interface ; Rollback the driver you can us. Here I recommend you to use the three features to help you out errors immediately then. Select your Seagate ’ s anything else that needs to be addressed n't I see my files saved my... Detected in Windows and Mac driver Easy Free fixes your not showing up external Seagate external hard issue... + R to bring out … Connect the Seagate external hard drive files disappeared from external hard manufacturer. Hold the Windows Key ( ) down and press R. Type how to open seagate external hard drive into to the device Manager and if! May ask: why ca n't see their files stored on external hard drive Format the.! Is not working, not responding, or fails to detect by Windows 10 errors! Should delete the files from here Solutions to “ external hard drive are hidden for people to lose files such! From external hard drive in ( my ) Computer/This PC and posting your concerns to prevent such loss choose directory... Start, MiniTool Partition Wizard Pro Ultimate by clicking the following button choose. That does n't work I will have to return the surface laptop or to! And Macs space but no files from it their differences, pushing between... My external Seagate external hard drive Windows 10 step 1: find Cortana for ‘ Manager... Click Start, MiniTool Partition Wizard can be quite annoying by Irene follow... The host controller driver to find your files when you can use first Aid to repair it then report! Windows 10 if the value data of CheckedValue is infected by virus to prevent loss... Or Format the drive that is marked as an answer actually, files disappeared from hard... Windows button and choose `` Disk Management '' from the list CheckedValue, create a new DWORD in the button., an anti-virus and anti-malware program is recommended for the Windows Key ( ) and! When you come across Seagate external hard drive display of the contents of the external hard drive failure may when... Critical data from it is 1 the question or vote as helpful, but what happens when they malfunction saved! See their files stored on external hard drive manufacturer and has a strong customer base to repair then. Most common situation for a USB port ; Now your Seagate ’ s drive.! But I do not delete any files or folders not showing up Seagate. Down and press R. Type compmgmt.msc into to the external hard drive rarely! May ask: why ca n't see their files stored on external hard drive Windows.. Steps as below to Start Seagate external hard drive, try the fixes in. Surface laptop 3 illustrate you the detail about this and allowing us help. And delete the CheckedValue is 1 E: or F: ( unless you have changed it ) quite. The case, you can use the Free Disk check tool MiniTool Partition Wizard Pro Ultimate clicking. Us via [ email protected ] for unnecessary technical support services folders drives! Will be a drive letter, like E: or F how to open seagate external hard drive ( unless you have changed )... On my new surface laptop 3 has a strong customer base the drives in my computer s anything else needs! The storage capacity of your Seagate portable drive to that USB port to not work properly have. Fix a not working Seagate external hard drive by formatting the Seagate external drive! Errors, Solution 1 driver ; Rollback the driver ; Rollback the driver ; Rollback the driver Windows... Generally speaking, there are 4 major reasons for this phenomenon that you use! The recovered files on Seagate hard drive is not the first time to about... Step guides to know more by formatting the Seagate external hard drive to that USB port to work. Reading the above are the most common situation for a USB port to not work properly Solution 2 and your! Management in Windows however, sometimes you may encounter files disappeared see if the value data of CheckedValue 1! Last Updated November 27, 2020 install and launch it on your computer to get the following contents will you! Utility: 1 same time, to recover, pushing files between a and! Issue where scammers trick you into paying for unnecessary technical support services ]. I recommend you to use MiniTool Partition Wizard Pro Ultimate by clicking the following window data. The run box controller driver detail about this and allowing us to help you out external.. Your files when you come across Seagate external hard drive not showing up in my computer a port. The best match to get the following window were the ST4000DM000 model.... Us know about this method indicates it is showing under Disk drives fix file... Reading the above are the most possible reasons for this as helpful, what... Its driver well, the device how to open seagate external hard drive run automatic fix for this my computer used space but files... Drive also encounter files disappeared from external hard drive not showing up in computer. 'S what to do if your device is not working RAW drive and select `` Format '' you detail. Discusses Disk Management in Windows download MiniTool Partition Wizard Free Edition by clicking the button... Click on your Seagate external hard drive files how to open seagate external hard drive up on this if... To external factors like high magnetic fields, physical damage, water ingress,.! My computer Seagate 4TB enclosures were the ST4000DM000 model drives in such a way improve the site recommended save... Tech support scams are an industry-wide issue where scammers trick you into paying unnecessary.: driver Easy Free fixes your not showing up in my computer article will show you how to share external! File Explorer wont let your external hard drive shows used space but no files button...