Moreover, large IT spending, technological advancement, and early adoption of emerging technologies are some other factors that support the growth of the market in the region. Salesforce's cloud-based customer relationship management (CRM) service controlled 18.4% of the global CRM market last year, according to IDC, … With news of Salesforce’s interest, Slack’s share price shot up to an all-time high of over $44, giving it a market capitalization of $25 billion. The IDC report (2017) abstract says that “the top 5 vendors represent 41.4% of the market”. 31% of Salesforce revenue comes from Service Cloud sales. High bid. Salesforce Customers by Country. Salesforce commands about 20% of the CRM market share. I believe Microsoft will be No. We’ll put you on the right path. To counter this, Salesforce acquired the relationship intelligence platform RelateIQ in 2014 and rebranded it as SalesforceIQ. Salesforce increased its market share in 2018 by more percentage points than the rest of the top 15 CRM vendors combined Salesforce [NYSE: CRM], the global leader in CRM, today announced that for the sixth consecutive year it has been named the #1 CRM provider by International Data Corporation (IDC) in its latest Worldwide Semiannual Software Tracker . Do not dive into selling products and services at low prices. Product Development - … As of December 2018, it accounted for 19.5% of the CRM market worldwide. In the global salesforce services market, North America recorded largest revenue in 2019, owing to the highest rate of CRM adoption, that is, crossing 65% share in 2019. This is why the CRM market share has enjoyed steady growth over the past years. These are Salesforce's top competitors for 2019. Market Share; Salesforce: 19.50%: SAP: 8.30%: Oracle: 5.50%: Adobe: 5.10%: Microsoft: 2.70%: Others: 58.80%: Number of Salesforce CRM Customers Based on Different Selects. Read:Salesforce’s deal for Tableau smacks of desperation. The CRM market size currently has a value of $120 billion. As Salesforce grew into an enterprise solution, they left room for other companies to come in and capture the SMB market. Get all the latest news and updates on Salesforce India Market Share only on News18.com. Source: Salesforce Earnings Report . In terms of market share, Salesforce is the most popular CRM software in the world. Learn about Salesforce alternatives in the Customer Relationship Management market and compare it to Facebook Share and other competitors Source: Gartner CRM Market Share Analysis. 68,137 sites that used this technology previously and 16,182 websites in the United States currently using Salesforce. Find the latest Salesforce.com Inc (CRM) stock quote, history, news and other vital information to help you with your stock trading and investing. Press Release RSS Feed (opens in new window) Press Releases. Month. Salesforce. Counts By US Region . And in 2019 it increased its market share another 18.4% – far above any competitors. All; Earnings; Events; Other; Filter by. 58% of Salesforce … Questions? The company continues to win market share. 1 by market share in this segment within three years. While Microsoft has gained CRM share of late, it’s worth noting that Salesforce’s three nearest rivals collectively still account for less than 20 percent of the overall market so Salesforce remains the best CRM software provider in terms of market size. Market capitalization (or market value) is the most commonly used method of measuring the size of a publicly traded company and is calculated by multiplying the current stock price by the number of shares outstanding. Explore and read the latest news from Salesforce. Top industries that use Salesforce CRM for inside-sales are Software … Salesforce.com Inc Common Stock (CRM) Stock Quotes - Nasdaq offers stock quotes & market activity data for US and global markets. 47 crores) and data visualisation tool Tableau for … Send any questions and requests our way. Top industries that use Salesforce CRM for lead-management are Software (8370) … Up until recently, product rankings in the CRM market were essentially Salesforce, then everyone else. By 2025, the CRM market has already increased to $82 billion, growing at 12% per year. Salesforce, Inc market cap as of December 15, 2020 is $203.51B. Salesforce.com CRM Market Share and Competitors in Customer Relationship Management (CRM) We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Customer Relationship Management (CRM). 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