Arris Touchstone TM822 was released in 2018. HSI and voice have been working fine, all speed tests perfect. Installed and provisioned about four weeks ago. Show newer Modems Read honest and unbiased product reviews from our users. Forum discussion: Purchased my own modem, TM822G to replace Comcast rental unit TM702G. Wiring Problems Indicator Lights for the TM822 Indicator Lights: Normal Operation Indicator Lights: Startup Sequence Telephony Modem Start Up Sequence Cable Modem Start Up Sequence Using the Reset Button Troubleshooting Glossary. That should be a clue when troubleshooting these things on a modem only device. They had even increased their internet speed to the fastest speed available in our area (I believe Blast 200mbps) but I have a feeling that … Looking at pictures of what may be the SB8200 Arris, I see two LAN ports. If you have cable Internet, you already have a cable modem, and you're probably paying your Internet service provider a separate fee every month to rent it. At ARRIS, we are dedicated to the success of our customers and the transformation of their entertainment and communication experiences. This will enable you to access the internet and keep the internet connection at all times. Find helpful customer reviews and review ratings for Arris TM822 (Series - TM822A) Touchstone Docsis 3.0 8x4 Ultra-High Speed Telephony Modem at Amazon.com. Hello! In this regard, we need to know how to set up your router, configure, reset, and troubleshoot when we get internet connection problems. It's in the top 3 bestselling modems and has dozens of popular alternatives in the same price range, such as Cisco DPC3000 or Technicolor TC8715D. I have an Arris Surfboard SB6183 which is connected directly to the wall coaxial cable. Modems with more than one port take you into things like port aggregation. That's newish technology that a lot of us haven't encountered. Get more information on SURFboard modem manuals, troubleshooting guides, FAQs, and more. This item Arris TM822 (Series - TM822A) Touchstone Docsis 3.0 8x4 Ultra-High Speed Telephony Modem Arris Touchstone TM1602A DOCSIS 3.0 Upgradeable 16x4 Telephony Modem for TWC & Optimum (Renewed) Arris TM822G - DOCSIS 3.0 8x4 Telephony Cable Modem (Renewed) I also have a separate router, and they are both relatively new as in less than a year old (~8 months). It is definitely not the router because the modem lights are the ones turning off. The router login process for Arris routers will be discussed at length in this article. There are a lot of newer modems on the market. Currently operating on an ancient Arris TM822 modem that my parents had been paying rental fees on for who knows how long. 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