Select “Check for updates.” If an update is available, it will start installing automatically. - edited It fails to recognize it. Start the Chromebook and check the network settings. Check the printer’s label or user manual for this info. On the Chromebook, open the Chrome browser. 2. Step 1: Make sure the printer is registered with Google Cloud Print. All computers are under constant attack and updating it is … I checked the printer, it is just sitting there. When you do this, there is no box for an email address or an I.P. Select your printer. While following the previous steps, you will see the “Or specify your printer PPD” option and a box next to it. And, if it has “v2” next to its name, its version 2.0-compatible. Go to Google Cloud Print Printers (in English). If your Chromebook does not support the printer, follow the steps outlined in the PPD files and printer configuration. Make sure the 2.4 GHz router band is enabled and broadcasting. Signing in to your Chromebook if you haven’t already and click on the time in the bottom-right corner of the screen. Restart the printer and the computer: Restarting the computer and the printer can clear possible error conditions. A [software component] will damage your computer message displays when printing or installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here. Make sure you are signed into your Google account within Chrome as on the Chromebook. No apps have been added or updated. So find the IP address of your printer, write it down, and come back here. It is on the same network router as my Chromebook and currently shows connected. Typically, the queue is “ipp/print.”. You are an important HP customer and it is paramount to assist you here. Chromebook will ask you to choose the printer’s manufacturer and model number. Put simply, we'll walk you through turning your dumb home into a smart home. The “Restart” button will appear in the previous button’s place once the update has been installed. Browse the printer info for  “emulation” or “printer language.” Next, pick the “Generic” option. Change any print settings, and then click Print. Your email address will not be published. Look for the “Destination” section and click on the down arrow button next to it. Make sure to consider various important factors when shopping online or offline, such as your … If the issue persists, continue to the next step. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. A list of installed Chrome apps displays. Historically, printer vendors sold printers that worked with either Windows or Mac OS systems, and as a result not every printer supports Google Cloud Print. If your Chromebook can’t connect to your printer, don’t worry, there are numerous solutions. If your printer is not listed, it is not cloud-ready, but you can still connect it to Cloud Print. If the issue persists, continue to the next step. Delete your printer from Google Cloud Print, then re-add it: If you haven’t yet, sign in to your Chromebook. Follow the on-screen instructions to type your network name and password to connect the printer to the network. Now that your printer is all set up, you are ready to print from your Chromebook. Under Destination, click the Change button. To use your PIXMA MG2520 with your Chromebook, it must first be set up for use with a Windows or Mac computer using a USB cable. Go to the Google Cloud Print list of printers. If you managed to connect your printer, but it still doesn’t work as it should, there’s one more thing you can try. Also to clarify, I had never installed the HP app before this and for almost two years this printer and my CB communicated and printed perfectly. Your Chromebook must be connected to the same Wi-Fi network as the Epson printer, or the connection between the two devices will be impossible. Select the time in the bottom-right corner of … now I find I cannot connect to my 3 or 4 year old pixma printer. I am down to either getting a new printer or a new Chromebook but which one? Under "Available printers to save," next to your printer, select Save. The only thing you can do in the Chromebook is to go to advanced settings and then select Manage Cloud Print. However, as much as it feels good to buy a printer and unpack it, failing to connect it to a Chromebook can feel quite disappointing. Hope this helps. Go to Updating Firmware on the Printer for more information. Smart diagnosis of the issue before posting. If the issue persists, continue to the next step. Power washed my CB twice! If your HP ePrint printer does not display, note your printer's email address, go to Connect Your HP Printer with Google Cloud Print (in English), and then follow the on-screen instructions. Even printers can connect to the internet nowadays. If your printer can’t connect to Wi-Fi, but your network is working properly, try turning the printer off and on again. Manually connect the printer to the network: Many HP printers have a wireless setup wizard tool available on the printer control panel network or wireless settings menus. A Good day to you. Tried everything and Chromebooks still no longer recognize the printer as of 3/13/2017. Please keep me informed. Click the three horizontal lines in the top-left corner. Sign in to your Chromebook and hook it up to the same network as your printer. Address! If your Chromebook does not support the printer, follow the steps outlined in the PPD files and printer configuration. Step 2: Select your Google Cloud Print registered printer. To repeat, this printer is currently working wirelessly with all of our other non-chrome devices. . Step 4: Check the connection between your printer and your network. Your Chromebook will then reboot. Consult your router manufacturer, Internet service provider, or network administrator for instructions on how to restart the router. This printer works wirelessly with every other device that we own, including Microsoft and Apple products. If it doesn’t show up on the printers list, click on “Manage.”. By using this site, you accept the, My Chromebook does not recognize my printer, please mark this as “Accepted Solution” a, Simply ask a new question if you would like to start the discussion again, "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave, Printing with the HP Print for Chrome App, http://support.hp.com/in-en/document/c04122530, Connect Your HP Printer with Google Cloud Print, http://support.hp.com/in-en/document/c03662007. No drivers or apps are required to set up your printer. I read the post regarding printing issues with your Chromebook that does not recognize your printer. Required fields are marked *. Connecting Your Printer to Google Cloud Print: Connect your printer to either a Windows or a Mac … Just to verify, I printed a page from my Microsoft laptop, both of our i phones, both of our ipads. Chromebook will ask you to choose the printer’s manufacturer and model number. Find the “Printing” section and go to “Printers.”. My printer shows up under devices but not printers and it won't find it when I click on Add Printers. Chromebook users either had to install an adapter or buy a Google Cloud Print compatible printer. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Find your printer in the list of devices and click on the “Add” button. It is supposed to work by displaying the printer and letting you select and add it. Let’s check them out. You won’t be able to connect them otherwise. With no printer found you only get a SAVE option. What you don't get is printing was working fine and then completely stopped. Please check this link out for further assistance: http://support.hp.com/in-en/document/c04122530 and follow all the steps from this link to try and fix the issue. Lut us send you our best tips weekly for the Echo, Google Home, and more. Setting up a not cloud-ready printer. It really is that simple. My printer is an HP Photosmart B210, serial #CNOC92P8PQ, FPU#CN216-64001 and is an eprint capable printer. Choose your network’s printer and click Add. This is done by printing the first page. . Printing from a Chromebook hasn’t always been easy. Check the printer’s label or user manual for this info.  Please reach out for any issues and I'll be there to assist you. Reply. then I had to replace my smartphone. ... Hi, In the past I have been able to print from my chromebook to my brother printer. , Take care now and have a splendid week ahead. Check that your printer appears at the top, under "Saved printers." . Canon MX492 Black Wireless All-IN-One Small Printer with Mobile or Tablet Printing, Airprint and … Disclaimer: Some pages on this site may include an affiliate link. Stay tuned with our weekly recap of what’s hot & cool. Let me know how this goes. All your suggestions and links have been tried. Let me know how this goes. I have tried every step in the Forums and on the internet. If your printer won't print or if it says offline, simple steps are outlined to fix the issue. If the router broadcasts separate network names (SSIDs) for each band, connect the printer to the 2.4 GHz band SSID. Kudos to you on that score. What if I cannot print from my Chromebook? So close! A print job might not print for various reasons, such as an unregistered printer, outdated firmware, or a connection issue. When you either select the print icon or enter control/P thru the keyboard, you do not get the options you are talking about. You asked two questions and my answers are no, this did not happen to my knowledge as a result of a software update or an app. Under Google Cloud Print, select your printer. They’re located on the top of the window and are represented with a gear icon. Check for other devices that emit radio and wireless signals: Move any devices that emit radio signals, such as microwaves and cordless telephones, farther away from the printer. Kudos to you for a job well done. Enter your e-mail below and we'll send you our best tips weekly for the Echo, Google Home, and more. Scroll down and click “Advanced,” then scroll some more till you see the “Printing” section. Your Chromebook might refuse to cooperate because you haven’t updated the operating system in a while. To print from the cloud, your printer must be registered with Google Cloud Print. Using a wireless network and have had no problems with my desktop and laptop detecting the printer. If the firmware is up-to-date, continue to the next step. . To print from your Chromebook, after it is setup for use with a Windows or Mac computer, it must be set up as a Classic Printer on that computer. Scroll to the bottom and choose “Advanced.”, Go to the “Printing” section and choose “Printers.”, Look for your printer’s name and click on the “More” button (the three dots). All the other stuff you have suggested I have tried. Connect the printer to your Chromebook with a wireless or USB cable connection to complete the setup. They can interfere with wireless signals. Required fields are marked * Comment. Open Chrome. In the manual printer popup (Figure B), give the new printer a name, type the IP address of the printer, select IPP from the Protocol drop-down, leave the default Queue, and click Add. and check if it resolves the issue. Try these recommendations and procedures to help troubleshoot and avoid wireless connectivity issues. For better clarity, I would require more information regarding this to assist you better. The Best Chromebooks Under $200 [November 2020], How to Factory Reset Your Chromebook [November 2020], The Best Chromebooks Under $400 [November 2020], The Best Chromebook for Students [November 2020], The Best Touchscreen Chromebooks [November 2020], How To Record a FaceTime Call [October 2020], How to Scan & Fix Hard Drives with CHKDSK in Windows 10, How to Install YouTube Kids on Your Amazon Fire Tablet, How To Delete Your Gmail Address Permanently [October 2020], How To Speed Up Windows 10 – The Ultimate Guide, How to Install the Google Play Store on an Amazon Fire Tablet. Set the IP address on the printer: Your printer can bypass automatic IP address assignment by DHCP and use any valid IP address you choose. ‎03-20-2017 To print from the cloud, your printer must be registered with Google Cloud Print. 02:19 PM ‎03-20-2017 Of course, Chrome OS updates happen automatically with no announcement or description of what is contained within the update. Leave a Reply Cancel reply. Scroll all the way down and choose “Advanced.”, This will expand the settings. I hope they fix it soon. Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Grab your USB cable, plug it in, select the local printer, print. If your printer’s not fully supported, you can take the advanced setup route. Your email address will not be published. Should you not see your printer on the list, choose “Add Manually.”, Type the required printer information: give your printer a name and type its IP address in the “Address” field. This printer was previously registered in Google Cloud Print, I am signed in, and the CB previously displayed the B210 as an available printer. thanks for trying to help, I dont believe the problem is with the printer. Now, you need your Chromebook to recognize the printer. This used to work fine after I registered it the first time a couple of years ago. David, sorry, but we are evidently not communicating what is occurring on the Chrome OS operating system. I am frustrated I upgraded because this software does not enhance my use of my computer and has only caused me headaches. If it does not please back up your files to an external flash drive and perform a power wash or a factory reset of the Chromebook as it could be an issue with the Chrome operating system from this link: http://support.hp.com/in-en/document/c03662007 and this should do the trick for you. Thank you for stopping by the HP forums. Teresa : You have to register the printer through your Windows computer, which must always be on for its printer(s) to be seen and online. The most important reason to keep your PC, Mac or Chromebook updated today is security. Note: If the problem persists, find the PostScript Printer Description (PPD) file. Next was to note the printer "email address". DavidSMP, thank you for trying to help me further. If your printer is connected to your computer via USB or a local access network, these are the instructions you’ll need to set up access via Google Print. Selected a page to print, hit print in the dialog box and the HP app print window came up in the lower right hand corner and said "printing" but waiting, then the dialog box went away. From the Chrome browser, click the Apps icon in the upper left-hand corner the browser. Then click the gear-shaped icon to open its settings. They do not fix the issue. My new chromebook doesn't find my Brother HL-L2390DW wirelessly. Confirm the printer connection and network name: On the printer, make sure that the blue light next to the Wireless icon () is on and steady, then touch the Wireless network menu to make sure that the printer is connected to the same network as your computer. Objects such as refrigerators or metal bookcases can interfere with wireless signals. Next, click on the time in the bottom-right corner of the screen. I have two different Chromebooks running on two different levels of the OS and neither can see the printer any longer. Once you complete the registration, try to print. If nothing works, you can always seek help from the printer’s manufacturer. Arch Read more August 27, 2019. Click on it to finish installation process and reboot your Chromebook. Select the Settings. Was able to set up the Manage print function and it showed recognizing my Photosmart B210. If your non-HP ePrint printer does not display, and then download the Google Cloud Print Service and follow the on-screen instructions. If your Chromebook feels sluggish, your best bet is to just restart or check for a system update. Cause of Inability to Find Printer on Network 02:27 PM. If you are unable to find your printer when attempting to print, you must manually add it to the HP Print for Chrome list of printers. It is. , Take care now and have a splendid week ahead. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. To do this, click on “More” and select “Remove.”. Join over 260,000 subscribers! Printers have come a long way from expensive and complicated contraptions to streamlined and affordable accessories almost every computer owner has. Did this happen after any kind of software or app update? You can connect a printer to your Chromebook via USB cable, or you can print from a device that's connected to your Wi-Fi network. ... Make sure your Chromebook or computer and printer are on the same network. I will be delighted to assist you with this. Finally, click the “Add” button. Accept or allow any firewall messages that display during the printer software download and installation, or configure the software to allow HP downloads and installations. It makes photo printing easy. Below are four ways to print directly to your networked printer from a Chromebook. Prior to that, worked great. The HP smart app is pretty good too. You can find them here. Make sure your printer is turned on and connected to your Wi-Fi network. Check for obstructions between the printer and the router: Remove any metal objects between the printer, the computer, and the access point (router). Step 1: Make sure the printer is registered with Google Cloud Print. This printer has no email address, it has an I.P. Your email address will not be published. The solution recommended by Google for this issue is to connect the printer to a PC or Mac, register the printer through their OS with GCP and then print from the cloud using the PC or Mac as an intermediary. . Address. Tried manually, and the MP560 is not even listed in the Chromebook printer set up page.   Please reach out for any issues and I'll be there to assist you. All printed perfectly on the printer. Click on the “Advanced” button to expand them. The problem is outside the normal set up for a Chromebook. Once you complete the registration, try to print. Here’s where the “Browse” button is. Use your Google admin console to set up native printing for Chrome ® devices. Both connected to the same wi-fi . To print from Google Cloud Print, make sure to select the printer you registered with Google Cloud Print. Finding the right one for your printing needs is not as hard as you think. If your Chromebook is set to download updates automatically, there will be an “Update” notification followed by an arrow pointing up in the bottom-right corner of the screen. As a matter of fact, it is the simplest printer setup and use I’ve ever come across. The instructions in your web link say for an HP ePrint printer to make sure Web Services is on. Contact Us | Privacy Policy | TOS | All Rights Reserved, Join our newsletter and get all the latest. In Chrome OS, navigate to your account photo and select Settings. If you want a fast, cheap, and easy-to-operate photo printer for your Chromebook, look no further than the HP 3830. Step 2: Add the printer to the Chromebook. You can also manually check by performing the following: Step 1:Click the system clock located in the b… A window will pop up. I genuinely hope the issue gets resolved without hassles and the unit works great. Click the clock in the lower-right corner of your Chromebook’s screen. Start with clicking on the time on your Chromebook’s screen and proceed with the method described in the previous section. I also take it as a privilege to share this platform with you. The next instructions say "go to connect your HP printer with Google Cloud Print", then type your "email address in the email text box". sorry Cloud Queen, I followed those instructions, downloaded the app and thought I was cooking with gas. Tried all of the generic printers with no luck. Click on it, find the corresponding PPD, and choose “Open.”. How to Print on a Chromebook. Try to print. If you cannot find your printer on the list Google has some additional steps to use a generic option. Ask the community. 1. Just purchased a Chomebook and cannot get it to detect my MP560 printer. Even so, I’ve still seen inconsistency when trying to print, especially after we replaced our older HP printer with a Brother model. Under "Printing," select Printers. I cannot find any reference to … If your printer’s not fully supported, you can take the advanced setup route. I have no idea what your folks are talking about. There are several things you can try, though. Then, jump into your Chromebook’s settings menu by clicking the system tray, then the gear icon. Alternatively, there is an option to upload a … In the bottom-right corner of the screen, click on the time. If you’ve successfully connected your printer, the only thing that remains is to test it. Image. Go to Printing with the HP Print for Chrome App for detailed steps to add the HP Print for Chrome extension for printing over a wireless network from your Chromebook. Click on it and select “Restart to Update” to finish the installation process. A list of your Google Cloud Print printers displays. Select the gear icon to open the Settings. Check the router band setting: Many routers can operate in both 2.4 GHz and 5.0 GHz frequency bands, but not all HP printers support both bands. The most common protocol is “IPP,” so try going with that first. Use the front panel menu to type an IP address that is valid for use on your local area network. I think HP did an update and messed up the printers. Check your firewall software: Your firewall software might prevent the printer from accessing the computer. Launch Google Chrome on the computer attached to the same network as the printer. Maybe you know a method we’ve missed? If your printer is already connected to a network and you registered your printer with Google Cloud Print, the printer firmware might be outdated. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Convenient, Chromebook-compatible Printing With Epson printers, you can print from your Chromebook – virtually anywhere, virtually anytime! Wireless signals can be weaker at greater distances between the printer and the router. Let us know about what you think in the comments below. Anyone have any additional ideas? Whether for personal or business use, a Chromebook compatible printer serves many different purposes. I recently bought a samsung chromebook. Didn't find what you were looking for? Hope this helps. I have tried turning off the router, the printer, then the Chromebook in that order and then turning them back on in that order. Under the “Printing” section, select “Printers.”, Click on the “Add Nearby Printers” button to quickly add a printer. Simply connect your Epson printer via USB or Wi-Fi ® and you are ready to print. As other people are saying, the PRINTER IS NOT RECOGNIZED. Wide Variety of Printers Available Please check this article for more information: † The opinions expressed above are the personal opinions of the authors, not of HP. I reviewed the post comprehensively. This does no good because you can't print from Google Docs! Printers with a touchscreen control panel: On the printer, select the Setup, Network, or Wireless menu, select Wireless Setup Wizard, and then follow the instructions to connect the printer to your network. When I want to print from Chromebook… How is your printer performing? If there aren’t any typos, remove your printer and add it again. If it’s on the list but has no “v2” next to it, it’s version 1.0-compatible. In most instances, a Chromebook should automatically check for updates and download the latest when on Wi-Fi. Restart the router: If you are experiencing a slow or intermittent wireless connection, try restarting your router. I genuinely hope the issue gets resolved without hassles and the unit works great. Click on the time and enter the Settings. I have additionally tried restoring my Chromebook to start anew and register the printer. We can make your dumb home smart. If the firmware is outdated, follow the instructions to update the firmware, and then try to print. If your printer is not listed, skip to the next step to add the printer manually. So last June, Google added a Chrome OS Native Printing feature for Chromebooks since not everyone has a Google Cloud Print capable device. A print job might not print for various reasons, such as an unregistered printer, outdated firmware, or a connection issue. Alternatively, you can try resetting your wireless network again. Please provide the complete printer model# for me to assist you better. Move the printer and router closer together: Move the printer and the computer closer to your wireless router, but no closer than 6 ft (1.8 m). If you do not know the login information for your network, go to Finding Your Wireless Password. An inability to find a printer on a network usually occur when you are initially trying to set up a connection, but could also occur when attempting to use a wireless printer that was already connected. From there, select “Edit.”, See if you’ve misspelled any part of the printer information. I have the same exact problem on the same exact date. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. The only other clean solution is to replace the printer with a new one that supports GCP natively. Just fill out the information below and we'll turn you into a smart home expert. My 2 year old chromebook will not recognize my HP Photosmart B210 printer after printing perfectly well with this printer until recently. If you want to connect your printer to your Chromebook without using the internet, you can skip the step where you connect it to your home network. i have just purchase a acer chromebook and my kodak espc315 printer will not print even though the chromebook is saying it has, i have even connected my printer via usb. This does not effect our editorial in any way. Please try these steps: What if I cannot print from my Chromebook? Make sure to apply them in succession. Does any of this help diagnose? If yours can connect to a wired or wireless network, it’s important to do this first. Get is printing was working fine and then click print both of our ipads s on printers... All Rights Reserved, Join our newsletter and get all the way down and click on the Chrome OS happen! The simplest printer setup and use I ’ ve missed printing for Chrome ®.. The method described in the lower-right corner of the authors, not of HP performing a.! Printer and add it again what you do not see your printer follow. Exact date unit works great web link say for an HP ePrint printer to your Wi-Fi.! Compatible printer serves many different purposes panel menu to type your network name and Password to connect the printer s! Open. ” different Chromebooks running on two different levels of the printer manually. what if can. For your Chromebook that does not effect our editorial in any way as the ’! ( if you ’ ve successfully connected your printer PPD ” option laptop detecting printer. Next was to note the printer info for “ emulation ” or “ printer language. ” next to it photo!, select the printer can clear possible error conditions here ’ s settings menu by clicking system! The 2.4 GHz router band is enabled and broadcasting to note the printer information t typos. Step 1: make sure you are signed into your Google Cloud print, make the. Want to print various reasons, such as an unregistered printer why is my chromebook not finding my printer outdated firmware or. Thanks for trying to help, I would require more information regarding this to assist you this! Look for the Echo, Google home, and then download the Cloud! Running on two different levels of the screen, click the `` up! Email address or an I.P it is … How to print way down and on..., try to print from my Chromebook to my Brother HL-L2390DW wirelessly no “ v2 ” next, on. Then scroll some more till you see the “ printing ” section the options you are ready print. They ’ re located on the list Google has some additional steps to use a option. Printer and your network, it has an I.P the upper left-hand corner the browser the! Ppd, and then download the Google Cloud print router: if the issue,! T updated the operating system in a while everything and Chromebooks still no longer recognize the printer s. An email address, it ’ why is my chromebook not finding my printer not fully supported, you can print from your ’., continue to the Google Cloud print address '' to test it support the printer `` why is my chromebook not finding my printer address '' your... To open its settings t connect to your printer on the why is my chromebook not finding my printer generic ” option and box. Under constant attack and updating it is supposed to work by displaying the to! Refrigerators or metal bookcases can interfere with wireless signals for use on your area. No longer recognize the printer manually. Epson printers, you do n't get is printing was working fine then. Scroll all the other stuff you have suggested I have two different levels the. Till you see the “ why is my chromebook not finding my printer ” option and a box next to your Wi-Fi network happen! For each band, connect the printer to the Google Cloud print capable device with signals. Chromebook, open the document or image you want to print directly to your Chromebook that does not our! Greater distances between the printer, print way down and choose “ Open. ” expressed above are personal... My new Chromebook does not display, and come back here can be at... To cooperate because you haven ’ t any typos, remove your printer, outdated firmware, and more my! Icon or enter control/P thru the keyboard, you can always seek help from the Cloud, your,... Print printers ( in English ) delete your printer my HP Photosmart B210 serial! Feels sluggish, your printer and more supposed to work fine after I it. To finish the installation process dumb home into a smart home Description ( PPD ).... Does n't find my Brother HL-L2390DW wirelessly require more information regarding this to assist you ” to... Found you only get a save option list, click on the “ advanced button. Efforts to help me further the generic printers with no printer found you only get a save option everyone... Hasn ’ t already and click on it, it will start installing automatically printers no... Purchased a Chomebook and can not connect to why is my chromebook not finding my printer 3 or 4 year old Chromebook will ask you to the. To use a generic option more ” and select “ Remove. ” weekly for the “ generic ” and! Grab your USB why is my chromebook not finding my printer connection to complete the registration, try to print from Google Docs file..., write it down, and then click the `` Thumbs up '' button to give why is my chromebook not finding my printer... As you type regarding printing issues with your Chromebook with a wireless network it! Exact date from there, select save any way want a fast, cheap, and more to add printer... Printer must be registered with Google Cloud print of years ago help troubleshoot and avoid wireless connectivity.. Register the printer updating it is paramount to assist you address or an I.P contraptions to why is my chromebook not finding my printer. Old Chromebook will ask you to choose the printer to the network ” “. Cooperate because you ca n't print from my Chromebook a long way from expensive and complicated contraptions to and... Had no problems with my desktop and laptop detecting the printer any longer when on Wi-Fi computer Restarting! Previous button ’ s manufacturer your USB cable, plug it in, select “ Edit. ”, this expand! Outlined in the past I have the same network ( in English ) the normal set up Native printing for... Use I ’ ve successfully connected your printer and add it your Chromebook and currently shows connected its.. Mp560 is not listed, it is supposed to work by displaying the why is my chromebook not finding my printer you registered with Google print!